https://www.duolingo.com/jackmchugh12

Lost Streak

Hello duolingors, for some reason i lost my strike even though i had completed my goal for the day and had streak freeze on.

October 11, 2014

6 Comments


https://www.duolingo.com/VStarTraveler

Jack, lots of people are reporting this problem right now, possibly due to problems with the A/B testing of the Coach feature. Report it using the Support tab at the left and hopefully, the Duolingo team will be able to restore it for you.

October 11, 2014

https://www.duolingo.com/marzman

Really? I think i have that too. Also lost my streak with the new coach feature.

October 11, 2014

https://www.duolingo.com/jackmchugh12

thanks :).Where's the support tab? i can't seem to find it.

October 11, 2014

https://www.duolingo.com/VStarTraveler

Look at the far left side of your screen. There should be a little tab labeled Support there. This assumes you're on a PC. Here's some lingots for a new streak freeze, too. Hopefully it will work better than the last one.

October 11, 2014

https://www.duolingo.com/jackmchugh12

Thanks again i didn't look hard enough :)

October 11, 2014

https://www.duolingo.com/marzman

Now I understand more how it works, i probably lost my streakfreeze because I had less XP than the coach wanted (you can change that in settings) and the next day I lost my streak. It is a nice feature, but they should warn for that not just enable it and change rules for a streak without notice. I opened a ticket, hope they can give it back. It is not really a bug, it is more a communication thingie.

October 12, 2014

Related Discussions

Learn a language in just 5 minutes a day. For free.