https://www.duolingo.com/SvenHaers

Website often hangs on last sentence of an exercise

SvenHaers
  • 16
  • 11
  • 10
  • 9
  • 5
  • 3
  • 2

I've filed numerous reports on this but I never get a response to those, so let's try my luck here:

It happens randomly, it happens quite often and there is no way to my knowledge on how to fix this myself, but from time to time the website will 'stall'.

What happens is that I finish an exercise, as soon as I press 'check' on the last sentence the sound plays but the dialog refuses to proceed to the score ending (congrats, you finished an exercise!) and just sits there doing nothing.

So I get a wrong or right confirmation (either way), the sentence marks complete, but then nothing happens. Stuck. The only buttons still functioning are the 'report problem' button (but as mentioned that really doesn't help me here) and all I can do is reload the page and start over.

Today, it has happened two times in a row with 2 otherwise perfect exercises for which I thus missed acknowledgement and lingots.

It's become frustrating enough to warrant opening a thread to this, because it's really spoiling a bit of the fun :-(.

I'm running a Macbook with 10.8, using Safari.

4 years ago

7 Comments


https://www.duolingo.com/SvenHaers
SvenHaers
  • 16
  • 11
  • 10
  • 9
  • 5
  • 3
  • 2

Again today. Seriously, does not one at Duolingo care about this?

4 years ago

https://www.duolingo.com/mid-oceanicRidge

That happens to me too. I hate it when it freezes at the end of the last sentence, and I'm just there waiting for the graph and the XP update. Sometimes it freezes too long, I end up going back to Home or reloading the page, thinking that maybe the site has already acknowledged the XP earned. Only to find out that it didn't. Sometimes, the sound also lags behind.

Maybe it has something to do with the internet connection?... I live in a dormitory with 200+ people haggling for the wifi connection during peak hours :D haha. Maybe that's the problem. But then again, it also happens when I'm the only one using the wifi back home...

4 years ago

https://www.duolingo.com/SvenHaers
SvenHaers
  • 16
  • 11
  • 10
  • 9
  • 5
  • 3
  • 2

We are well into 2015, and sadly the issues has not been resolved yet.

I have to say it's becoming really demotivating to fly through an exercise only to have you stopped dead in your tracks because after pressing your final 'check' the site just hangs indefinitely.

3 years ago

https://www.duolingo.com/BastouXII
BastouXII
  • 22
  • 12
  • 12
  • 11
  • 9
  • 8
  • 2

You should move this thread to the "troubleshooting" forum (or create a new one since this one is 8 months old). Or you can send an e-mail to support using the "contact us" button at the bottom of this page.

3 years ago

https://www.duolingo.com/SvenHaers
SvenHaers
  • 16
  • 11
  • 10
  • 9
  • 5
  • 3
  • 2

I don't know how to move a thread but it happened again today. I was inactive for a few days because I got fed up with it, and the day I decide to give it another try, it hangs again. This is becoming a real buzzkill and putting me off using duolingo any further.

3 years ago

https://www.duolingo.com/BastouXII
BastouXII
  • 22
  • 12
  • 12
  • 11
  • 9
  • 8
  • 2

Edit the discussin and at the top left, change the topic.

3 years ago

https://www.duolingo.com/Moomingirl
Moomingirl
  • 25
  • 20
  • 17
  • 17
  • 12

I've had this quite a few times too (using an iPad). It's really frustrating.

3 years ago
Learn Spanish in just 5 minutes a day. For free.

Learn Spanish in just 5 minutes a day. For free.