British Time Difference - Lost my streak
It's 10 minutes until Midnight here in the UK but Duolingo has my streak at 0 because it probably thinks it's past midnight since last night our clocks went back 1 hr. I'm just beginning to build up my streak again so this is a little disheartening since this wasn't my fault.
I live in Eastern US time zone (GMT-5), and when our clocks changed last Spring and again this last Fall, DuoLingo took the time changes into account so that my "Day" always ends at Midnight (after each time change). I would submit a support ticket explaining what happened and ask them if they can reset your streak.
I'm confused about the time of the resets. Is it gmt? Local time? And what about Sundays? Here in the Pacific Northwest the leaderboards get set at about 6pm local. Do leaderboards, and I assume the day, get reset at a different time than other days? Is there a post somewhere that explains all this? Might local time be a profile option?
When you lost your streak, by any chance were you in a different timezone and using the DuoLingo App? I did that once and lost my streak. I submitted a help ticket and they explained to me that there is a glitch with the App that does not maintain the streak /on the app/ when you travel to a new timezone, but the streak /is/ maintained on your overall account when viewed on the DL website. So the bottom line is, when traveling it is better to do DL off of their website and not the app.