https://www.duolingo.com/AlexisLinguist

About Tonight...

All right, y'all,

First of all, I apologize for anything you happened upon tonight.

Second of all, when these situations occur, do NOT create posts such as "What's going on?" "How can we stop this?". You're only giving others a platform, and these posts are not helpful, so let's not do that in the future.

Lastly, no stream comments directly about the spam or people involved. What's the ultimate goal? Attention. DO NOT give that attention. There's a right way and a wrong way to handle spam, so let's stay on the right path. It makes it easier for the moderators, and keeps you all out of the fray. A user said it best: Just lie low and let the moderators handle it. That's what we're here for!

Thanks for the cooperation tonight, and happy learning as always.

November 2, 2014

16 Comments


https://www.duolingo.com/pewpy

I guess I missed something

November 2, 2014

https://www.duolingo.com/writchie4

Just a crappy troll. Mods handled it quite well though.

November 2, 2014

https://www.duolingo.com/annika_a

Thanks for the clarification. We all have different "tonights", you know. Good morning, everybody! ;-)

November 2, 2014

https://www.duolingo.com/Cheryl1

The mods did such a great job most people remain blissfully unaware, me included. Thanks You! Thank You! Thank You! Solid advice as well. Ignore them and they really do just fade away. I've taken to never down voting as silence seems to send a louder message.

November 2, 2014

https://www.duolingo.com/GrandApple

I was watching Doctor Who when this happened.

November 2, 2014

https://www.duolingo.com/MaeeSafaee

What has happened? :O

November 2, 2014

https://www.duolingo.com/SydneyAndrews

Someone opened a disposable account and posted insulting profanity on a bunch of threads.

November 2, 2014

https://www.duolingo.com/Hohenems

If anyone comes across discussions that are still locked please let someone know.

November 2, 2014

https://www.duolingo.com/JoeOcher

This discussion is locked at the moment https://www.duolingo.com/comment/5259685

November 2, 2014

https://www.duolingo.com/Hohenems

Thanks! Unlocked.

November 3, 2014

https://www.duolingo.com/Wandering.Seeker

mine is still locked : https://www.duolingo.com/comment/5278214

thanks in advance.

November 3, 2014

https://www.duolingo.com/Hohenems

All done. :-)

November 3, 2014

https://www.duolingo.com/Fettes

If this were reddit, this would make a great post on /r/nocontext.

Because I think I speak for many when I say "What the heck are you talking about?"

November 2, 2014

https://www.duolingo.com/Artilex

there was a no new discussions post by alexislinguist

November 2, 2014

https://www.duolingo.com/Nikitakimba

Hi Alexis,

I'm clearly too late to know what happened, but if people are responding to something unusual by creating new discussions ("What's going on?" etc) then perhaps the mods could preempt this by posting a closed "sticky" discussion at the top of the discussion page.

A simple acknowledgement of the issue, and a request to refrain from stream comments would probably be more beneficial than the way you've chosen to do that here.

You're hoping that someone will be interested enough to click on the "About last night" heading (in this case (I clicked on it accidentally, but on reading the heading thought it referred to a game / contest)), and I'm sure a lot of people would have scrolled past without reading it. Chances are then, that a very limited number of people would adhere to the request not to post stream comments relating to that incident.

I think I have made a similar suggestion before though - there should be a notification section for important messages, and ideally it would probably appear immediately after you log in.

"Just lie low and let the moderators handle it."

I think this is the reason why there are so many comments / discussions when these things happen. It may not be obvious that the moderators are handling it. You might have one person trolling on ten different discussions , which means you have ten or more other users alerting any number of moderators. I suspect that unless a mod. comments on every one of these discussions, users can't be sure that the problem is being taken care of, so another bunch of people message the moderator(s), and start stream comments because they want to know that something is being done to fix it.

I've also seen discussions where there is a Duo issue, and nothing initially from Duo to acknowledge the problem, but lots of discussion asking if something has been removed, or asking if others are having the same problem.

Surely some sort of notification would reduce the number of these kinds of discussion topics?

November 3, 2014

https://www.duolingo.com/AlexisLinguist

I'm clearly too late to know what happened, but if people are responding to something unusual by creating new discussions ("What's going on?" etc) then perhaps the mods could preempt this by posting a closed "sticky" discussion at the top of the discussion page.

A simple acknowledgement of the issue, and a request to refrain from stream comments would probably be more beneficial than the way you've chosen to do that here.

I had done that last night, and that post stayed up at the top of the page. I do not have the power to sticky a post. Only admins and possibly course contributor/moderators.

You're hoping that someone will be interested enough to click on the "About last night" heading (in this case (I clicked on it accidentally, but on reading the heading thought it referred to a game / contest)), and I'm sure a lot of people would have scrolled past without reading it. Chances are then, that a very limited number of people would adhere to the request not to post stream comments relating to that incident.

See above.

I think this is the reason why there are so many comments / discussions when these things happen. It may not be obvious that the moderators are handling it. You might have one person trolling on ten different discussions , which means you have ten or more other users alerting any number of moderators. I suspect that unless a mod. comments on every one of these discussions, users can't be sure that the problem is being taken care of, so another bunch of people message the moderator(s), and start stream comments because they want to know that something is being done to fix it.

It is obvious, because the posts disappear. The comments are things like that: "I've noticed...". People know moderators are taking care of it. The comments are observances, even the questions. I want those comments limited because they only serve to add fuel to the fire, and that's exactly what we do not want.

Surely some sort of notification would reduce the number of these kinds of discussion topics?

Sorry, I'm not understanding. A notification for what?

November 3, 2014
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