https://www.duolingo.com/TheGandalf

Problem with Streaks

OK, so Yesterday morning, I got on Duolingo and it said I had a 2-day streak. I didn't end up having a lot of time for Duolingo that day, but I still managed to squeeze in some translating/checking of Dante's Inferno, about 5 sentences.

However, the streak counter still said I had a 2-day streak, not a 3-day streak. The "Weekly Progress" tab said I had 5 points for that day, but the streak counter seemed to not notice, so now I have a 0-day streak.

Is this intentional? I can understand that if you only get like 1 point, it would make sense to not count it because that takes really no effort, but where do you draw the line? I'd say any number of points should count towards your streak.

June 27, 2013

5 Comments


https://www.duolingo.com/Luis

This should not have happened. We'll look into fixing this.

June 30, 2013

https://www.duolingo.com/Quazar

I don't know man. Considering one lesson correct with no hearts left is worth 10 points, I think that should be the minimum for the day. 10 points no matter how you get them.

June 30, 2013

https://www.duolingo.com/jairapetyan

Yes, is there a minimum? It didn't seem to me before, but now my streak has reset to zero twice when I had done my due diligence every day. The first time I thought it was because of a time zone change, I wrote to Duolingo and got an absolutely incomprehensible response; as if the reader were answering someone else's email. I should have a streak of about 25 days now in Spanish and Italian, but my streak counter shows zero. It is frustrating and disappointing.

July 7, 2013

https://www.duolingo.com/bchan

Keep in mind that streaks are within a single language, so practicing Italian on one day and then practicing Spanish on the next day will give you a Spanish streak of 1 and an Italian streak of 0.

According to our activity list, on 7/6 and 7/1 you only commented but didn't earn coins, and on 7/4 you had no activity.

This might be the discrepancy in your time zone that you're referring to, since registering an account in one time zone and then changing zones would offset your midnight to midnight streak check. Can you tell me what time zone you registered in/are currently using the site in?

July 7, 2013

https://www.duolingo.com/jairapetyan

Hi, thanks for answering. I am aware that streaks are language-specific. I registered in California (GMT - 8) and moved to Sevilla, Spain (GMT +1). The counter did not reset when I flew, but a few days after when I manually reset my computer. I had been practicing more than once a day to make sure that this wouldn't happen. As to the 1st, 4th and 6th of July, I always earned coins. I would never get off Duolingo before checking that the streak number had gone up and there were at least a few coins in the weekly progress indicator for that day. Also, in the 30-second practice there is no time to comment. If I commented I most likely did several lessons, by testing out on the skills tree. That's what I usually do. The second time it reset (yesterday I believe) it just did it and I have no clue as to why. It simply should not have. Thanks, Julia

July 7, 2013
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