https://www.duolingo.com/daKanga

Day not correct for Australia in the morning

Hi, I am experiencing a problem with the day not being correct for Australia. At this moment it is 8:15am on Monday the morning in Melbourne Australia. Duolingo is still showing that it is Sunday on my "daily goal chart". The problem is - that when I choose to do my duolingo tasks for the day in the morning Australian time, it records it as activity for the previous day. Then if I either can't/don't do extra activity on duolingo for that evening, and also do no activity for the morning of the next day - I lose my constant day rating, and start back at zero - even though I do it later that day. This does not bother me much - but for some learners it would be a discouragement - as they fail to get their extra points for consistently using duolingo each day and building up their 'on fire' points. I think this is a great little feature on duolingo. I am going to try to keep a half an eye on it through today, to see when it finally updates to Monday, and when I notice will let you know. (Although I have a busy day today - so I may get distracted.) This used to work fine - a handful of months ago, but not so now. :( Thank duolingo team for all the great improvements you are making to this site - I am finding it easier being a language learning addict due to your great site :)

November 9, 2014

10 Comments


https://www.duolingo.com/wombatua

What time zone did you use when you signed up? From what I've read over the years, Duolingo goes by that time zone. It's a very inflexible program - as far as I can tell, once one's signed up in a particular time zone, this can never be changed, and the site's minimal staff doesn't care to answer questions about this (or any other issue). You may not have many options.

November 9, 2014

https://www.duolingo.com/daKanga
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  • 153

I signed up in Australia. Then recently spent 2 months over in France. I did not use the program much in France - as I was also taking lessons - and holidaying. Before going to France - the time was correct for Australia - and clicked over at midnight Australian time.
However now it is not. I have just checked it now - and it has finally clicked over to monday. So it does look like it is on French time. When I was in France I also changed my computers time zone to french time. When I returned to Melbourne - I changed it back to Melbourne time.

November 9, 2014

https://www.duolingo.com/daKanga
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  • 153

Now that is an idea ... I wonder if I logged on with my android phone - whether that would re-set it ... I will give it a try ... My computer is the main interface I use - running Windows 7. It is also the interface I prefer - the Windows interface.

November 9, 2014

https://www.duolingo.com/daKanga
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  • 153

OK, I have done that - I will see what tomorrow morning brings :)

November 9, 2014

https://www.duolingo.com/Shanigans

I am not getting 24 hour days here. I did two exercides this morning and validates day 3. (that was 8 hours ago) Now my coach says I have just 5 hours left to validate day 4.

November 10, 2014

https://www.duolingo.com/daKanga
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  • 153

I will be interested to see how things go for you. Are you able to log in using an android/Iphone device - running the duolingo phone app ?

November 10, 2014

https://www.duolingo.com/daKanga
Mod
  • 153

How have you gone with your loss of time on Duolingo?

November 11, 2014

https://www.duolingo.com/Shanigans

Think I misread it. It is in fact telling me how much time left until it changes to the next day .... and not how much time I have left to validate.

November 11, 2014

https://www.duolingo.com/daKanga
Mod
  • 153

Yeah. I like it when there are no problems :)

November 12, 2014

https://www.duolingo.com/daKanga
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  • 153

Now, after yesterday logging on with my Android phone and doing a task, this morning is correctly reading Tuesday - which it is in Australia. So I have a theory - that it picks up the 'date / time' from the Android duolingo app. We will see how things go - but it looks like my date time has probably been reset.

November 10, 2014
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