It doesnt sound like you were asking someone if the person has a password or not. Its more likely to be related to someone asking if it's necessary a "password, sign, ticket, voucher" to enter somewhere or you wait in the line
I have a question, but do not know where to put it, so I try here. How many hours does one have to practice before getting more percentages? I work and work and do rather well, but there is not much progress in the percentages.