Sound issues

[hollythias]

My sound is working everywhere else on my computer and even on this site aside from when it's the speaker in a lesson. When it asks me to translate what I hear and I press the button to listen to what it has to say nothing happens. I still get sound when I get a question right so it seems to be particular to the speaker. It's not a problem with my settings as I've checked.

[hellerm]

You may want to check your settings (username --- Settings) to see if you have the microphone or the speakers on. If the problem still persists you should contact support by clicking the button on the middle far left of the page. Hope you fix it! :D Happy learning!

[hollythias]

Thank you! I didn't notice the support button so now I feel rather silly. I've contacted support to see if they can fix it.

[hellerm]

Hope they can help. :D