https://www.duolingo.com/Piesgz

Can't log in to the Duolingo app (Android)

As the title says. I've read other posts complaining about the same problem and no reponse was given, maybe this time will be diffferent. It just says that is having problems to connect right now and to try later, but is always the same. Thanks :)

January 5, 2015

5 Comments


https://www.duolingo.com/psionpete

Is your mobile device connected to the internet? Can you access the web using your browser? Or another app?

January 5, 2015

https://www.duolingo.com/Piesgz

Yes and yes. I can also access Duolingo from the web, is something with the app itself. Thanks for the answer though!

January 5, 2015

https://www.duolingo.com/psionpete

The only other thing I can suggest is that you delete the app and reload it.

January 5, 2015

https://www.duolingo.com/Piesgz

I already did, and nothing. Isnt this forum supervised by Duolingo techs? Could use some advice/tech support :)

January 5, 2015

https://www.duolingo.com/psionpete

The forums are moderated but the moderators are not technical AFAIK. You could try using the Support tab on the left side of each page of course, if you haven't already.

Of course, it could be a local problem or I would imagine these forums would be full of angry Android users, but I have run out of ideas which could help, sorry. Hopefully a moderator or staff member can offer some more advice. Good luck.

January 6, 2015
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