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https://www.duolingo.com/profile/GeniusJack

Duolingo Email Notifications Not Working

So, I have it set so that Duolingo emails me for almost everything:

For the last 2 weeks (if I remember correctly), I haven't been receiving any emails from Duolingo. I don't have any problems with my email, that I know of! And I've heard of several other people with similar problems.

January 8, 2015

15 Comments


https://www.duolingo.com/profile/georgeoftruth

I have been waiting patiently for someone else to point this out so that I can confirm that it's not my fault. Thanks, Jack.

It was on December 28 when I suddenly stopped receiving emails from Duo. I have checked and unchecked my notification settings many times, double checked that Duo is on my safe email list, check my junk mail everyday, and still nothing. :(

I've sent a "support" message last week. Luckily, I got the confirmation email to that.


https://www.duolingo.com/profile/Kaleigh-Lin

How many have you been on Duolingo? It stopped for me after I stopped coming on here for a while. Maybe that's the problem!


https://www.duolingo.com/profile/georgeoftruth

How many what? Days? I'm here everyday. No, it was a sudden email stoppage. I used to get several emails a day. My last email came on the 28th at 11:22 am PST.


https://www.duolingo.com/profile/Selket62

I have the same problem! And I was here every day (as one may see on my streak). I am very sorry about that, especially for immersion, for I want to create a good collection for the improving of my mistakes! I also have sent a "support" message last week. And luckily, I got the confirmation email to that too.


https://www.duolingo.com/profile/lucas-johnson

I've been getting emails all day!


https://www.duolingo.com/profile/GeniusJack

This might be a bug for only a few users.


https://www.duolingo.com/profile/Luigi.MCMLXXIV

Ok, I have just resolved the problem, really easy! Change your email in settings with another one. Then, if you want, you can come back to your previous one. That's all folks!!


https://www.duolingo.com/profile/GeniusJack

Okay, I just did that! I'll see if it works, thanks! :)


https://www.duolingo.com/profile/Luigi.MCMLXXIV

Ok Genius, you have to use only the new email, without coming back to the previous one. Ok?


https://www.duolingo.com/profile/GeniusJack

I can't go back to the previous one ever?


https://www.duolingo.com/profile/Luigi.MCMLXXIV

you don't need? But...in any case why do you say that you wouldn't be able to come back?


https://www.duolingo.com/profile/Luigi.MCMLXXIV

Dear Genius, my solution works perfectly. But not if I come back to my old email.


https://www.duolingo.com/profile/Selket62

Dear Luigi, yes it works and many thanks to you for that, , but I need to go back to my old email, and than it does not work at all. So sad about that :-(


https://www.duolingo.com/profile/CJ.Dennis

Did you get this resolved? I just started getting emails again. I stopped getting them on 18 November 2015 and they started again on 4 March 2016. I submitted a bug report on 29 November 2015, but they haven't replied to say that they've looked into it, so I don't know if they fixed it or if it magically fixed itself.

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