https://www.duolingo.com/northernguy

Why does Duo make it difficult to learn how to use the site?

Why doesn't Duo post a clearly labeled link in a prominent place, that would take students to explanations of how the site works. That would save a lot of posts that are simply requests for information that should be readily available without having to ask.

January 17, 2015

7 Comments


https://www.duolingo.com/psionpete

Good idea.

There is a Help page (hidden near the bottom of each page) but there is also an excellent user created Wiki at http://duolingo.wikia.com/wiki/Duolingo_Wiki and a link from the official help page to this wiki would also be very helpful.

So, come on luis, give us a prominent link to this guide. There is plenty of space besides the Support tab, and don't forget the apps as well.

January 17, 2015

https://www.duolingo.com/wazzie

The guide is useful, but it's a bad idea to connect user submitted (and easily changed) content to the official site.

January 17, 2015

https://www.duolingo.com/psionpete

I wasn't saying to connect the two sites, but a simple link opened in a separate page is a very common practice and does not tie in any legal implications, The Duo page could always explain the relationship between the two sites and refute any liability for the information.

That would be good client relations, not a bad idea.

January 17, 2015

https://www.duolingo.com/wazzie

I understood what you meant, I think it is just a difference of opinion. I personally don't like the idea of officially linking to an unofficial site (especially for a site often visited by the under-aged).

January 17, 2015

https://www.duolingo.com/northernguy

I agree.

If I had come to the Duo wiki, before Duo itself for some reason, I would not have proceeded any further.

It is a wiki. It is bedeviled with adware, strictly random user supplied material and with no organizational structure. Non Duo material is interspersed with Duo, some offered links are completely off the topic. It is what it is, a wiki. Novice Duo students might well be intimidated if they thought this was the way Duo deals with things.

Not a complaint, just an observation.

I was thinking more along the lines of frequently asked questions, maybe even taken from the Discussion pages. Doesn't seem like it would be too big a deal to implement.

January 17, 2015

https://www.duolingo.com/Dessamator

Well, some wikis are actually adopted and endorsed by the official site/company and can contain information strictly related to it.

In fact Duolingo could import all data from that wiki, and create their own which could be changed solely by approved duolingo users/staff.

Besides it'd be pretty hypocritical if Duolingo actually thought that way. Immersion is based on user submitted contributions. Most of which are not vetted by any staff, and contain far worse things.

Anyway, I get your point. The two sites are separate entities and exist separately, wikia is a for profit company, and contains ads and such. So it makes sense to be cautious.

January 17, 2015

https://www.duolingo.com/dianee212

I fully agree. I want to do some translating, but can only proofread other people's work. Can't figure out to fix that.

January 27, 2015
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