How am I supposed to start over/deactivate my account?
I'm trying to start my tree over but every time I try and make a new account it says "email is already taken" but then I try and sign up to a new account with my facebook and it automatically logs me into my original account. So sadly I deactivate my account and disconnect Facebook before I do so. Then I try again and it automatically reactivates my account and connects it to Facebook (keeping in mind I disconnected it from Facebook already) and now it seems impossible for me to restart my progress.
Is there anyway around this problem? I'm all out of ideas.
Duolingo keeps a record of the e-mail adress and does not permit the use of the same e-mail for more that one user. Even if you deactivate the existing account, you will probably not be able to create a new one with the same e-mail. What you can do, is to reset the existing account from the settings.