Topic: Troubleshooting
https://www.duolingo.com/GeoMan2

Day streak reset to zero

  • 10

Something happend and my day strike reset to zero although I made 70 points today and the time is not up, it's 23:57 now. I have over 100 day streak.

January 29, 2015

4 Comments

https://www.duolingo.com/tu.8zPhLD72zzoZN

    If you are using the Coach feature you must meet your xp goal every day by midnight of the time zone in which you originally created your account. If you have encountered a bug, also contact the support tab to the left of the screen. http://duolingo.wikia.com/wiki/Streak

    January 29, 2015
    https://www.duolingo.com/psionpete
    • 1965

    Have you changed time zones recently?

    January 29, 2015
    https://www.duolingo.com/GeoMan2
    • 10

    I never changed the time zone, I am at home. I think it is a bug. I wrote to support, but no answer till now.

    January 30, 2015
    https://www.duolingo.com/GeoMan2
    • 10

    Still no answer. Is there any other possibilities to contact a moderator?

    January 30, 2015

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