https://www.duolingo.com/MitchLindgren

Wrong time zone?

Duolingo tells me I have 5 hours left to meet my daily goal, but it's currently only 3:43pm where I am (United States Pacific Time). Is there a way I can change my time zone so that my Duolingo days match up with my actual days?

January 29, 2015

15 Comments


https://www.duolingo.com/Artilex

No

January 29, 2015

https://www.duolingo.com/tu.8zPhLD72zzoZN

It goes by the location you were in when you first created your account. I suppose if you are not far along you could create a new account in the current time zone, but you wouldn't have anything from this account. You could take the beginning test to see how many lessons you could skip that you already know. I wouldn't do it if you are going back to the original time zone later. http://duolingo.wikia.com/wiki/Streak

https://support.duolingo.com/hc/en-us/articles/204762234-Why-did-I-lose-my-streak-

https://support.duolingo.com/hc/en-us/articles/204751974-What-is-my-time-zone-set-to- Apparently the android devices will automatically change timezone. You never specified whether you are using android, windows phone, iphone, tablet and which one , or which computer with which operating system and which browser. This would be important information for any support request. https://support.duolingo.com/hc/en-us/requests/new

January 30, 2015

https://www.duolingo.com/MitchLindgren

I'm in the same location I was when I created my account, so Duolingo got my timezone wrong somehow. That being the case, it seems like there's no guarantee that creating a new account would fix the problem. Maybe an admin can fix this for me?

Edit: I submitted a support request so hopefully they will be able to fix it.

January 30, 2015

https://www.duolingo.com/eAnnAe

I created my account in the UK and at midnight I still had 5 hours to meet my target. It obviously thought I was in the US... until I went to Germany last month. It then reset to the time zone I was in. Since I have returned to the UK it seems to switch between German and UK time. I have been out all day today, logged on to do my practice for the day just after 11pm, only to find that it had reset the clock at 11. I tried the link that psionpete gave and it does not work.

July 3, 2015

https://www.duolingo.com/psionpete

If you go to www.duolingo.com/user/<your username> you will see a whole lot of HTML code. Search for "time zone" on that page and it will tel you were it thinks you are.

January 30, 2015

https://www.duolingo.com/MitchLindgren

Yeah, it thinks I'm in the Eastern time zone. But I'm in Washington state. I've never even been to the east coast.

January 30, 2015

https://www.duolingo.com/psionpete

I wonder if it confused Washington State with Washington DC?

That could indicate a serious flaw in how Duo calculates your time zone.

January 30, 2015

https://www.duolingo.com/sharonleer

I too am in US Pacific Time and I set it to remind me before 10:00 AM - it emailed me at 9:46 PM. I have reset it from 7:00 PM, etc. The time is always way off. So even though I have practiced every day, it keeps resetting me back to a 1 day streak. Odd.

January 30, 2015

https://www.duolingo.com/sharonleer

Yep, it's still doing that 3 months later.

May 8, 2015

https://www.duolingo.com/MitchLindgren

I have submitted multiple support requests about this and not received a single response. It's very disappointing. I know Duolingo is free, but really... is it that hard to fix this issue?

May 8, 2015

https://www.duolingo.com/MarkB90002585

I have a similar problem ... though it seems you may be able to reset the timezone if you use the phone app in the timezone you want it to be.

really it should let you adjust the timezone some how... My suggestion was to just count 24 hrs from the last time you did a course ... that way it wouldn't matter what zone u were in.

People traveling have had that effect using the phone app while traveling.

February 1, 2015

https://www.duolingo.com/eleanorlh

I keep seeing posts like this, but I live in California and my streak resets at 12 like it should. There must be some way to get it to link up to your timezone then.

January 30, 2015

https://www.duolingo.com/MitchLindgren

I'm in the same time zone you are, and as I mentioned above, I'm using the same machine, from the same place, as I was when I created my account. If I Google for "local time," it gives me the correct time. It looks like Duolingo has some issues with how they detect timezone... but ideally they should just provide a way for users to pick a time zone.

January 30, 2015

https://www.duolingo.com/tu.8zPhLD72zzoZN

I found something, but I have never tried it. I don't know if it would work in your case. There is a userscript called DuoTweak which includes a Timezone reset. If you are interested, here is an access through duolingo wikia:
http://duolingo.wikia.com/wiki/Duolingo_Userscripts

July 4, 2015

https://www.duolingo.com/MitchLindgren

This did the trick! Finally I have the correct time zone! Thank you so much.

July 19, 2015

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