1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Why nobody answers? Help!

https://www.duolingo.com/profile/GeoMan2

Why nobody answers? Help!

Hello! Can anyone help? I made another thread, two days ago and I write twice to support but I have no answer.

There is a problem with my Days Streak, which was reset two days ago, after 115 days without a proper reason. For several weeks I have over 50 point every day, including the day before yesterday (70) and I never changed time zone. I work for it, and I don't feel well losing it. A mod can see my graphic, I have printscreens in the web and duolingo app. Any sugestion is appreciated.

January 31, 2015

5 Comments


https://www.duolingo.com/profile/knittingirl

You could try posting a message on bchan's stream https://www.duolingo.com/bchan Best of luck getting this sorted!


https://www.duolingo.com/profile/OmarChicoChicago

Hi,

I just submitted an complaint about the same issue. Mine reset from 12 to 0 days. The only thing that was different was the fact that I signed in on a different computer.


https://www.duolingo.com/profile/hlenevez

Hi, I have been emailing zendesk for help since December 9 2014 and still no reply. Despite progressing 2/3rds through my French course successfully I cannot open next set of lessons - ultra frustrating. Never been blocked before. Does anyone know how to open lessons? Obviously Duolingo don't want to help. Pity as it is such a clever and fun way to learn a language.


https://www.duolingo.com/profile/GeoMan2

Thank you. I'll try it.


https://www.duolingo.com/profile/GeoMan2

So there are some bugs on duolingo. Maybe will be corrected some day. But maybe there is another problem, though I'm not sure: Duolingo needs more Mods. I suggest "elections" from time to time, I'm sure there are many people wanting to help. What do you think?

Related Discussions

Learn a language in just 5 minutes a day. For free.