Why nobody answers? Help!

Hello! Can anyone help? I made another thread, two days ago and I write twice to support but I have no answer.

There is a problem with my Days Streak, which was reset two days ago, after 115 days without a proper reason. For several weeks I have over 50 point every day, including the day before yesterday (70) and I never changed time zone. I work for it, and I don't feel well losing it. A mod can see my graphic, I have printscreens in the web and duolingo app. Any sugestion is appreciated.

January 31, 2015


You could try posting a message on bchan's stream Best of luck getting this sorted!

January 31, 2015


I just submitted an complaint about the same issue. Mine reset from 12 to 0 days. The only thing that was different was the fact that I signed in on a different computer.

February 1, 2015

Hi, I have been emailing zendesk for help since December 9 2014 and still no reply. Despite progressing 2/3rds through my French course successfully I cannot open next set of lessons - ultra frustrating. Never been blocked before. Does anyone know how to open lessons? Obviously Duolingo don't want to help. Pity as it is such a clever and fun way to learn a language.

February 4, 2015

Thank you. I'll try it.

January 31, 2015

So there are some bugs on duolingo. Maybe will be corrected some day. But maybe there is another problem, though I'm not sure: Duolingo needs more Mods. I suggest "elections" from time to time, I'm sure there are many people wanting to help. What do you think?

February 6, 2015
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