Support is terrible maybe you can help
I don't have sound or a microphone at work and this is the only internet access I have. Is there a way to skip these parts without it affecting my score?
You can follow the instructions of kristinemc to turn off the sound from the settings so that you can use duolingo at work whenever you have free time, but I recommend you find some place (like an internet cafe of a public hotspot if you have a mobile device) to practice with the sound turned on whenever you have the chance. Listening, and speaking is a very important part of learning a new language.