1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Error page when trying to upl…


Error page when trying to upload to immersion

On my Mac and on my Chromebook when I click the button "upload document" in Immersion, I get a 404 error page. I was wondering if anyone else has experienced this or some tips on how to fix this? Thanks!

February 5, 2015



I have the same problem and I'm on a Macbook using Chrome and Firefox. It'll say

"Sorry, the page you were looking for doesn't exist. Try going to Duolingo.com, or follow us on Twitter or Facebook."


CaptainAmerica16 - I get exactly the same page. Hopefully they fix it soon.


If you read the rest of the board you would see that many of us are having the same problem. You can't fix it - report it using the support button on the left and hopefully someone else will.


Yes, I've been having that for a couple of days


Everyone seems to be experiencing the same problem. Isn't it fascinating how long the problem has continued without any constructive action from DL personnel? Constant bugs and ignoring users are, of course, the formula by which tech firms end up going bankrupt.


Yes. It does seem remarkably dismissive. How much time does it really take to put up a notice saying 'it's down because we're changing things and will be back in a week' or 'whoops, it's broken, we're working on it and will keep you posted'?


Thanks for the report, we'll have a fix out for this shortly.


Thanks, working now!


Luscinda - thanks, I looked before I posted this and didn't see any threads about it. Thanks for the help.


Chrome OS same problem.


Just now it works again. I opened DL in a new tab and suddenly, it worked!


My Immersion feature is now fixed!

Learn a language in just 5 minutes a day. For free.