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- Disconnect between app and we…
Disconnect between app and website
Hello, I just thought I'd share that I'd set goals on my iPad and have been using that primarily for my lessons, but I switched to my laptop recently because of the added depth to the lessons with explanations and the chance for discussion. My goals and streaks don't seem to be shared between the two devices.
6 Comments
You know, I've seen some posts recently to that effect, so I wonder whether that's an actual bug and not just an error on your account. (I don't have the disconnect on my iPhone and browser, so it's not totally global.)
First, make sure that you're logged in using the same account--sometimes people accidentally set up a second account, eg with the same email but a slightly different user name. Or they log in via Facebook for one, but not the other.
Then clear your cookies on your browser and relaunch. Sometimes cookies mess everything up. Then try logging out of both devices and logging back in using the exact same info--this both helps to verify that you're using the same account, but also forces the devices to refresh all info from the server.
Also try the method on the first comment on this thread to verify that the streak and XP matches what you're expecting from your iPad.