https://www.duolingo.com/Kzarhz

Students lost, data loss!

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All my students (over a hundred) had just vanished! Only two remain in the dashboard... Help!

2/11/2015, 2:17:12 PM

15 Comments


https://www.duolingo.com/erdnuss
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We just pushed a fix for this, your ui language should no longer restrict which students you can see. Sorry for the inconvenience - please let us know if the problem persists!

2/11/2015, 6:40:42 PM

https://www.duolingo.com/madamelaprof

I STILL HAVE NO STUDENTS!!! Sorry for shouting, but my students and I are a bit panicked.

2/11/2015, 6:59:17 PM

https://www.duolingo.com/sean_chin

Double check the filters that are enabled at the top. Are your students learning different languages? We filter to the most common learning language by default.

2/11/2015, 2:58:30 PM

https://www.duolingo.com/Kzarhz
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I already did that, all my students are learning English from Spanish, I created different sections to separate them into groups, there were seven sections now only two sections appear, of two different students. everything else is gone.

2/11/2015, 3:01:51 PM

https://www.duolingo.com/benpotter1991

the same has happened to me, I had over 50 students now the list just shows 6 :/

2/11/2015, 3:48:28 PM

https://www.duolingo.com/Kzarhz
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It's been fixed now...

2/11/2015, 4:17:09 PM

https://www.duolingo.com/benpotter1991

yes fixed for me!

2/11/2015, 7:00:10 PM

https://www.duolingo.com/erdnuss
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Hi there, we're about to push a change that fixes this. The issue is that at the moment, we are only showing you students whose ui language matches your own, but we'll fix that to show all of them again. Sorry for the inconvenience!

2/11/2015, 4:18:53 PM

https://www.duolingo.com/Kzarhz
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Thanks, In my case it has already been fixed, so far... One other thing, I was learning German from English, Now it appears as though I hadn't studied any lesson, plus, it changed my language to Spanish... Though Spanish is my mother tongue, I wanted to learn German from English... Had already advanced a little... Now it seems I have to begin again or take the leveling test...

2/11/2015, 4:23:07 PM

https://www.duolingo.com/Luis
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We changed your UI language to see what the problem was. You can change it back in the settings.

2/11/2015, 4:50:15 PM

https://www.duolingo.com/Kzarhz
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Thank you

2/11/2015, 4:54:12 PM

https://www.duolingo.com/madamelaprof

I'm still missing my students, all of whom use UI of English!!! Help!!

2/11/2015, 6:10:13 PM

https://www.duolingo.com/madamelaprof

I have the same problem. 3 sections of students LOST. I went on and switched my Learning Language to French, because that's what my students are learning. Still nothing!!!!

2/11/2015, 6:01:26 PM

https://www.duolingo.com/Luis
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It's not the learning language, but your interface language. This should anyways be fixed very soon. Sorry about that!

2/11/2015, 6:03:18 PM

https://www.duolingo.com/madamelaprof

Ok thanks. Never mind my comment on another thread then :-)

2/11/2015, 6:10:54 PM
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