Streak Lost because internet offline.

Does anyone know how you can contact the doulingo staff because my internet was offline so my streak of over 40 was taken away? Also, so this does not happen again does anyone have any suggestions on what to do if Internet goes offline to fix this? Thanks

February 17, 2015


Buy a Streak Freeze? If it's off for longer than a day than ask someone you trust to login and buy another one for you.

February 17, 2015

I have had the same problem a few times already. I cannot buy a streak freeze when I am offline. It happens regularly that I do not have internet for (more than) a day and I can still practice offline. Why can't Duolingo see that I am still practicing every day even when I am offline? It is disappointing then I lose my streaks. Duolingo, could you do something about this?

November 23, 2015
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