1. Forum
  2. >
  3. Topic: Troubleshooting
  4. >
  5. Ipad login problem


Ipad login problem

Today I have twice found that the app has reset back to the intro screens inviting me to sign or register. But it won't accept my login details, although I have reset the password to double check that I am not using a wrong one.

The app let me back in for a while but has kicked me out again, and it simply doesn't respond when I enter login details - it doesn't tell me that they are wrong but it doesn't take me anywhere either.

** update - after posting this I tried to launch the app again and this time it took me straight to a tree without asking for login details

August 19, 2013



Thank you - that makes sense!


The issue you're describing can happen when there's a spotty internet connection. That's most likely what you were experiencing :)

Learn a language in just 5 minutes a day. For free.