https://www.duolingo.com/emilybwilliams

A glitch

I've noticed that in the "days active" report it often does not match up with what the students' more detailed report shows. It does for some, but not others. For example, right now I have a student that shows 1 day active, but when I click on his name it shows activity for two different days this week.

I require kids to do Duolingo for homework 3-5 days a week, so these days active reports are pretty important for my homework grading.

Again, thanks for providing such an amazing teaching tool.

February 25, 2015

4 Comments


https://www.duolingo.com/lucas-johnson

I noticed the same thing. I actually noticed that it said they had been on 3 days when there were actually only 2 dates. Is this maybe a time zone problem?

February 25, 2015

https://www.duolingo.com/kristinemc

Can you please send us the username to community@duolingo.com where you see this discrepancy? We can look into it.

February 26, 2015

https://www.duolingo.com/erdnuss
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A fix for this just went out! We had an issue with days active being calculated based on UTC rather than teachers' individual time zones. Please let us know if the problem persists, and sorry for the inconvenience!

February 27, 2015

https://www.duolingo.com/lucas-johnson

Thanks for the fix! I noticed the students with the problem before are fixed today.

February 27, 2015
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