Check point trouble

i started the check point test but i failed 2 or 3 times and then check point test bar disappeared. Now i can't start a new lesson and there is no undone lessons from the earlier lessons. What am i supposed to do? please help. thank you

February 28, 2015


You haven't completed Common Phrases yet. Once the skill is complete, the next set of skills should be available.

February 28, 2015

I have encountered the same problem. My Time category says I have completed 5/7, but I have successfully completed levels 6 and 7 3 times now and the Test Out. However the Test point still says "no attempts left" and Time reverts to 5/7. How can I move forward or attempt the Test again? Or move to the next skills?


March 17, 2015

If you click open the Time skill, you will notice Lessons 1 - 5 have a small green check against them and the option Redo. Lesson 6 will not have this checkmark and will have the option Begin while Lesson 7 will be locked (not available). You can click on Begin for Lesson 6 and proceed with the lesson. Once completed, the checkmark will be added to the lesson and it will show Redo. At this point the next lesson becomes available (with Begin option) and you can proceed in similar way. Once these 2 remaining lessons are completed in Time skill, the skill will change to golden color and the next set of skills will become available and you can proceed with them.

Test out is not the regular way of doing lessons. Normally, users proceed with lessons one at a time as explained above. Test out is used as a short-cut when one is already familiar with the information provided in a skill thereby reducing the effort spent there and quickly moving on to the next skill.

Levels don't have much bearing on progress in the course. It just signifies the XPs (experience points) earned by the user from the work done in the course. If someone repeats the first skill Basics 1 multiple times, they can still get to a higher level without gaining much useful knowledge in the new language.

March 18, 2015

Thanks remoonline. I think maybe the program is not recording my completion of lesson 6 or 7 as I have passed both of them a couple of times.

March 18, 2015

If you are doing the lessons on the mobile app, try it on the web. If the problem is on the web, a few things you can try to eliminate the problem being at your end.

  • Logout, clear browser cache and cookies, re-login and then try.
  • Try with a different browser.
  • Try with a different computer.

Also, make sure there is no inconsistence in the internet connection.

March 18, 2015
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