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  5. "An error ocurred. Try again …

https://www.duolingo.com/profile/CanToiTete

"An error ocurred. Try again later." => I need help!

Since yesterday I cannot strengthen my skills for "Basics1", "Food" and "Animals" on my mobile phone. Everytime I try to enter the lesson I get the above mentioned error message.

Anyone here with the same problem? Or is there a maximum number for repetitions?

March 28, 2015

6 Comments


https://www.duolingo.com/profile/tu.8zPhLD72zzoZN

No, it should work. Was your phone offline or through the internet? Which kind of phone, iphone, android or windows? You might want to edit your post to give that info. and change the topic to troubleshooting. We do get fewer xp for repetition, but you should still get to strengthen the skill. Have you tried redoing a lesson to see if that works?


https://www.duolingo.com/profile/CanToiTete

My phone wasn't offline. It's an android (HTC One).


https://www.duolingo.com/profile/tu.8zPhLD72zzoZN

Does the app need to be updated?


https://www.duolingo.com/profile/CanToiTete

I don't think so. Google Play Store says it's up to date. Should I try to uninstall the App and download it again?


https://www.duolingo.com/profile/tu.8zPhLD72zzoZN

Do you have access to a computer to check if the web version is working for your account? Wait, scroll down and click on the grey Help button below to request technical support. Scroll down and click on Contact us.


https://www.duolingo.com/profile/CanToiTete

Yes, the web version is working. I will try to contact the support.

Go raibh maith agat!

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