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https://www.duolingo.com/CanToiTete

"An error ocurred. Try again later." => I need help!

Since yesterday I cannot strengthen my skills for "Basics1", "Food" and "Animals" on my mobile phone. Everytime I try to enter the lesson I get the above mentioned error message.

Anyone here with the same problem? Or is there a maximum number for repetitions?

3 years ago

6 Comments


https://www.duolingo.com/tu.8zPhLD72zzoZN
tu.8zPhLD72zzoZN
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No, it should work. Was your phone offline or through the internet? Which kind of phone, iphone, android or windows? You might want to edit your post to give that info. and change the topic to troubleshooting. We do get fewer xp for repetition, but you should still get to strengthen the skill. Have you tried redoing a lesson to see if that works?

3 years ago

https://www.duolingo.com/CanToiTete

My phone wasn't offline. It's an android (HTC One).

3 years ago

https://www.duolingo.com/tu.8zPhLD72zzoZN
tu.8zPhLD72zzoZN
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Does the app need to be updated?

3 years ago

https://www.duolingo.com/CanToiTete

I don't think so. Google Play Store says it's up to date. Should I try to uninstall the App and download it again?

3 years ago

https://www.duolingo.com/tu.8zPhLD72zzoZN
tu.8zPhLD72zzoZN
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Do you have access to a computer to check if the web version is working for your account? Wait, scroll down and click on the grey Help button below to request technical support. Scroll down and click on Contact us.

3 years ago

https://www.duolingo.com/CanToiTete

Yes, the web version is working. I will try to contact the support.

Go raibh maith agat!

3 years ago