https://www.duolingo.com/Lily3

Need help from Duolingo "Experts" re: Immersion Uploading

Two of my completed uploaded documents ("La Iglesia Hoy") now show "0/0" and that they were added a year ago, when I wasn't even on Duolingo. I suspect it may be because there is a copyright symbol at the bottom of the original link. However, I wrote to the organization (Zenit.org) and received permission to use any and all of their material.

I posted a question twice in discussion and sent an email to support (2 weeks ago) asking how to verify to users and staff that I have permission but nobody from staff has answered me. One user suggested that I use a hosting site to paste in the information but that doesn't help for documents that are already uploaded and translated. Also, it seems there should be a way to paste this information in or notify users some other way without having to go offsite.

Any help with this issue is greatly appreciated!!

5 years ago

6 Comments


https://www.duolingo.com/mstreeter

Can you send links to the translations?

5 years ago

https://www.duolingo.com/Lily3

When I click on the two documents, I am now taken to an error message: http://duolingo.com/errors/404.html

Here is a current upload: http://www.duolingo.com/translation/50fbc50bb35c379d72368ca173afd134

There are 12 articles uploaded. Do you need all the links?

5 years ago

https://www.duolingo.com/mstreeter

Okay, it looks like what happened is:

  1. you tried to upload a document, but it failed due to "may contain offensive content" (likely the document was fine, but that's a separate issue)

  2. there's a bug that caused the document to be displayed in your uploads tab, even though it hasn't really been uploaded (hence the "0/0 sentences")

We'll fix this soon.

5 years ago

https://www.duolingo.com/Lily3

Thanks, that makes sense. I remember the two articles and I'm sure they would have been fine even though they each contained a word that triggered the flag.

Do I need to be concerned about the copyright issue? Do you have a process or a plan so users can submit permission? What will happen if someone reports one of these documents due to the copyright symbol on the original page even though I have permission to upload? Is there a way to edit uploads? If editing is possible I could also add in: with permission from......

Also, these documents all upload with the same title (La Iglesia Hoy) even though there is a different title on the original page which is somehow lost in the process. I would like to edit the title back in so users can differentiate between the articles.

5 years ago

https://www.duolingo.com/mstreeter

You can email abuse@duolingo.com to let us know that you have permission to upload the articles, and we'll make sure not to remove them.

Unfortunately there's no easy fix for the title issue.

5 years ago

https://www.duolingo.com/Lily3

Thanks again for your help. It is much appreciated.

5 years ago
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