https://www.duolingo.com/Jibbz

Streak glitched

I was on a 29 day streak on Duolingo and after the Lingot update it went down to 16. I even have the daily email stating that I was on 28 yesterday. Is there any way that this can be fixed?

September 13, 2013

8 Comments


https://www.duolingo.com/bchan

This has been fixed now - thanks for the report!

September 13, 2013

https://www.duolingo.com/h0w412d

This has not been fixed for me. I was on 109 or 110 and now I'm at 17.

September 14, 2013

https://www.duolingo.com/Jibbz

Use the Support button. I got a response in under an hour.

September 14, 2013

https://www.duolingo.com/bchan

Yours has been fixed too :)

September 14, 2013

https://www.duolingo.com/jrikhal

Hi,

sorry I can't answer (Only Duolingo team can I guess). But FYI here (in the general discussion section, called Duolingo or General) your post will be quickly lost in the enormous amount of posts so, to have more answers/explanations to your feedback (or in your case to be sure that Duolingo's team will see it), it would have been better to post it in the Troubleshooting Discussion.
When you create a new discussion, there is a drop-down menu on the top, change from the default value "Duolingo" (which corresponds to this general discussion page) for the specific one (Troubleshooting, in your case). But you can change it now, it's not too late : edit your original post then select the Troubleshooting forum.

Or you should maybe ask it directly to Duolingo through the "Support" button.

September 13, 2013

https://www.duolingo.com/Jibbz

Oh of course. Moved.

September 13, 2013

https://www.duolingo.com/sr649963

I was at around an 80 day streak and now am down to 18?!

September 14, 2013

https://www.duolingo.com/jrikhal

Try using the Support button as Jibbz.

September 14, 2013
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