https://www.duolingo.com/Ifphigenia

Upvotes not being registered in immersion. Collated stream.

It is clear that there is a widespread problem with immersion upvotes not being registered and consequently tier levels are remaining static. There are two posts currently running concurrently and this is an attempt to collate both posts and their contributors with a view to sending a group report with this link to Duo, rather than all the sporadic individual reports many of us have already made. The links to the two existing streams are:

https://www.duolingo.com/comment/8548892 ..... posted by metrowestjp

https://www.duolingo.com/comment/8550572 ...... posted by languagelover0

The people who have so far responded to those two posts, stating they have a problem are (in no particular order)

languagelover0

metrowestjp

royalhalo

Splushkin

Macjory

Hermione1110

Potatosage

EranuUvavu

VstarTraveller

ettelewen

sanlee

EnigmaticTiger

anebz

JustALittleTest

quantifier

BackpackingSp

Lexi_Paloma

Gaga986

Soybeba

Ifphigenia

There may be others but this was current at the time of writing. I stress, these are just the people who responded to the other two posts, there are undoubtedly many others affected.

If you know of anybody else who has this problem will you please direct them to this post to add their names below.

Please, will you also (irony of ironies) upvote this article so that it gets the widest possible audience and thus (I hope) a more accurate idea of how many people are involved.

Thank you to everyone who is helping and particular thanks to metrowestjp and Languagelover0 for the original posts which highlighted the extent of the problem.

Newly reported :

AnaLago5

Erreqs

jaye16

firecatstef

lingo99

Baymax13

spelaus

Dcarl1

josepmoli

poisonsilvy

asawp

AnaArias19

BurkeTerry

johnlvs2run

Catygr

majorzap

UPDATE >>>>>> THE PROBLEM IS NOW SOLVED >>>> THANKS DUO TEAM FOR RESPONDING SO QUICKLY >>>>>>>

Unfortunately, the lost votes are still lost but the system should now be functioning normally. Many thanks to everyone who worked together to ensure the Duo team had as much information as possible to help track the problem down and to the Duo team themselves who fixed the glitch..

THIS STREAM IS NOW CLOSED >>>> THANK YOU EVERYBODY :-)

May 11, 2015

85 Comments


https://www.duolingo.com/mstreeter

This is fixed now, sorry for the inconvenience.

Unfortunately we can't easily restore the upvotes that were not counted over the weekend, but new votes will be processed as usual.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Thank you for your response.

It does seem a huge pity that the upvotes can't be restored as a lot of people do the majority of their work at weekends. I personally have worked on at least 2 articles which are now completed plus several others which being longer are still in progress and I estimate from what I know from my language partners that I may have lost about 30 to 40 upvotes at a conservative estimate ... all of which would have affected my tier level. and I make no claim to being unique in that regard.

However, at least things should be working normally again and I'm sure I speak for a lot of people when I say that is a huge relief.

Thank you again for responding to the problem so quickly once you realised it was happening.

Best wishes, Gena.:-)

May 11, 2015

https://www.duolingo.com/johnlvs2run

I agree, but shouldn't we test the upvotes before declaring this remedied, i.e. the flash cards were declared to update but still don't.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Have just been doing some French and "touch wood" I think it is working ... but if it starts again we'll repeat today's exercise and bring it to Duo's attention as quickly as possible. Thanks for helping :-))

May 11, 2015

https://www.duolingo.com/languagelover0

I think that the idiom you wanted was "knock on wood" ;)

May 11, 2015

https://www.duolingo.com/Ifphigenia

No, in BE we touch wood ... I take it you knock on it in AE ... and in Italian they touch iron ... :-)) ..but whether we touched it or knocked on it ... it seems to have worked :-))

May 11, 2015

https://www.duolingo.com/VStarTraveler

Thanks for fixing it!

May 11, 2015

https://www.duolingo.com/letra_a

Thanks a lot for your quick response to the issue. :)

May 11, 2015

https://www.duolingo.com/languagelover0

I confirm that this is happening to me. What is Duolingo coming to?

May 11, 2015

https://www.duolingo.com/Ifphigenia

Good question!

May 11, 2015

https://www.duolingo.com/languagelover0

Thanks!

May 11, 2015

https://www.duolingo.com/JustALittleTest

Affected.

May 11, 2015

https://www.duolingo.com/VStarTraveler

Yes, I'm affected, as is user firecatstef.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Thanks, I'll add firecatstef above but if you could mention the post to him/her, it would help if we had a comment here too. Many thanks:-)

May 11, 2015

https://www.duolingo.com/asawp

My upvotes aren't registering :(

May 11, 2015

https://www.duolingo.com/AnaArias19

I'm also affected.

May 11, 2015

https://www.duolingo.com/spelaeus

Following this discussion a very small experiment has been conducted by languagelover0 and myself. Upvotes were made to some of my translations: of approx 50 votes said to have been made, 15 made it through in a period of about an hour. Not sure what conclusions to draw.... not a total blockage but a narrowing of the pipeline?

May 11, 2015

https://www.duolingo.com/letter_s

Yes, I made a similar test, but not as extensive to a few of my translation partners, however no votes were recorded.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Thanks for doing that. Just to let you know also that bchan has replied on one of the other threads and I have provided the link to this one with the collated list. There obviously is a problem ... not thank goodness an A/B test (at least that's what it looks like) so maybe we might get some more information soon.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Thank you to everyone who contributed to this discussion, with particular reference to Languagelover0 and metrowestjp who brought the extent of the problem to attention in the first place. ....... Gena :-))

May 11, 2015

https://www.duolingo.com/AnjaMostertman

Don't close the stream! My upvotes are still not being registered:-( I can see that new people have looked at my articles and upvoted my sentences, but I still don't get anymore upvotes..

May 12, 2015

https://www.duolingo.com/Ifphigenia

Hi Anja, I think I know what might be causing that .... I just looked again and you are at level 2 whilst I am at level 1 ..... I didn't realise that before, so my upvotes won't be registering because only somebody of the same tier level or higher can have their upvotes counted. ........ Check the tier levels of the other people who have looked at your work. ..... I hope you'll find that's all it is because I know that both my French and Italian votes are being counted and I am told by friends doing those languages that Spanish and Portuguese are functioning normally. ......... If that's not the problem, write to me on my stream and we'll try between us to find out whether this is an isolated problem or not by checking with other German learners. ..... Fingers crossed that's all it is though. Keep in touch :-))

May 12, 2015

https://www.duolingo.com/AnjaMostertman

Ah, that is probably the problem then, thanks for you help!

May 12, 2015

https://www.duolingo.com/AnjaMostertman

Yes, someone else just upvoted me and it worked.. Thanks again for clearing that up!

May 12, 2015

https://www.duolingo.com/Soybeba

Hola. Yo tambiƩn tengo el mismo problema.

May 11, 2015

https://www.duolingo.com/letter_s

Yes, I am affected

May 11, 2015

https://www.duolingo.com/Hermione1110

I have been affected as well.

May 11, 2015

https://www.duolingo.com/ettelewen

affected, yup (one "e" is missing in my username on the list) :)

May 11, 2015

https://www.duolingo.com/Ifphigenia

Sorry about that, I am on my way to fix it now. ....edit .. now done :-)

May 11, 2015

https://www.duolingo.com/quantifier

Affected.

May 11, 2015

https://www.duolingo.com/letra_a

Me too. As far as I know, I am frozen at 31 positive votes / 0 negative votes since last saturday. I know for certain that at least one person has vote me up (Sanlee). I do Inmersion in several languages: no changes have been registered in none of them since that date.

May 11, 2015

https://www.duolingo.com/Ifphigenia

I'll add you at the top as well Ana ... thanks for responding.

May 11, 2015

https://www.duolingo.com/letra_a

Thanks a lot, Gena! :)

May 11, 2015

https://www.duolingo.com/Ifphigenia

Not just me, metrowestjp and Languagelover0 take a lot of the credit, as does royalhalo but Thanks anyway :-))

May 11, 2015

https://www.duolingo.com/Ifphigenia

I am affected

May 11, 2015

https://www.duolingo.com/Erreqs

Affected.

May 11, 2015

https://www.duolingo.com/Splushkin

I'm definitely affected

May 11, 2015

https://www.duolingo.com/lingo99

Yes, I am also affected.

May 11, 2015

https://www.duolingo.com/jaye16

Affected

May 11, 2015

https://www.duolingo.com/anebz

I'm affected as well

May 11, 2015

https://www.duolingo.com/ThEAnOrAK

I also am experiencing this problem I have been stuck at 88 up votes in Spanish immersion ( I am Tier 9) for about 3 weeks, I wonder why? :(

May 11, 2015

https://www.duolingo.com/languagelover0

How can that be? I have seen you around, and up voted you whenever possible.

May 11, 2015

https://www.duolingo.com/Ifphigenia

That's what we're hoping to find out :-)

May 11, 2015

https://www.duolingo.com/spelaeus

I am new to Duolingo, and am still figuring it out. I have noticed that 'upvotes' seem to be very erratic and mine have not moved for several days despite my translating each day. However, I have also noted from this correspondence that a certain amount of 'mutuality' is sometimes involved (someone reported sending their friend 40 votes) so maybe I am just not yet wise to the game.

May 11, 2015

https://www.duolingo.com/languagelover0

It could be that you have been affected by this new problem.

May 11, 2015

https://www.duolingo.com/josepmoli

Affected.

May 11, 2015

https://www.duolingo.com/MetroWestJP

Most definitely affected. In the past four days I've translated several hundred sentences (394 in the past two days) but my upvotes have only increased by 3 every other day (no change in downvotes). Hopefully one of us will hear back from DuoLingo soon to set our expectations on when there might be a resolution to this problem.

May 11, 2015

https://www.duolingo.com/johnlvs2run

I'm pretty sure this has affected me, as I was getting upvotes every day, then didn't get any for more than two weeks, then only a couple, despite increasing the amount of translations.

May 11, 2015

https://www.duolingo.com/Lexi_Paloma

Affected!

May 11, 2015

https://www.duolingo.com/EranuUvavu

Affected.

May 11, 2015

https://www.duolingo.com/Dcarl1

Affected, I believe. Could this be a really bad A/B test?

May 11, 2015

https://www.duolingo.com/Ifphigenia

I hope not but some of the recent ones have been so demotivating it's hard to be sure !

May 11, 2015

https://www.duolingo.com/poisonsilvy

I cannot say if I'm affected as no one can upote for me, but all my (numerous) upvotes haven't been registred, except for one person. Moreover two friends have suddenly disappeared from my list and I receive wrong notification from DL about sentences supposed to be edited, but they are mine. I think I will wait before continuing to upvote.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Same problem from the opposite end. Thanks for commenting :-))

May 11, 2015

https://www.duolingo.com/languagelover0

I hate a bunch of the new A/B tests. Granted, some are ok, but others are truly unbelievably bad.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Well, I don't think anybody is going to best pleased if this turns out to be one .... I think it would have to be reckoned a failure if that's the case.

May 11, 2015

https://www.duolingo.com/languagelover0

But so many people have already petitioned against losing streak lingots, and it STILL REMAINS. I know, I think I am in the test group.

May 11, 2015

https://www.duolingo.com/Ifphigenia

I don't mean it would stop Duo from carrying on regardless but I still think that by every rational measure it would be a failure ... ditto the lingot farago.

May 11, 2015

https://www.duolingo.com/Ifphigenia

See bchans response in metrowestjp's stream ... it seems there is a problem not an A/B test. I provided the link to here so hopefully, we might find out more before too long. :-)

May 11, 2015

https://www.duolingo.com/sheldolina

It seems very unlikely to me that this is an A/B test - I couldn't imagine why they would do this in the first place, but I'd think the upvote bar would be removed altogether for the group involved. Also, I just read through the list of A/B tests in the sourcecode and I didn't see anything that seemed to refer to this.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Thanks sheldolina, it seems clear now that it is a problem as bchan has replied on metrowestjp's post that it is being looked into there. I have provided this link in case it makes it easier to track the problem from a bigger sample.

May I ask if you have been affected and if so, do you wish to be added to the above list.

Many thanks, for checking out the source codes ...I wouldn't know where to start. :-))

May 11, 2015

https://www.duolingo.com/sheldolina

You're welcome :) I don't know whether or not I have been affected, I don't do that much immersion in the first place and this week I can't do immersion at all because of a competition I'm in.

May 11, 2015

https://www.duolingo.com/Ifphigenia

Ok, well, let's hope it gets sorted before you do use it again ... your competition may have saved you a lot of frustration ! ...good luck with it anyway ... I'm definitely on your side, if only because you are always helping other people :-))

May 11, 2015

https://www.duolingo.com/Splendidiorvitro

I also believe that I've been affected.

May 11, 2015

https://www.duolingo.com/Severus38

Same for me.

May 11, 2015

https://www.duolingo.com/firecatstef

This is happening to me.

May 11, 2015

https://www.duolingo.com/.tortue

Now that the issue is supposed to have been fixed, people who are in a position to give upvotes to others, if it is easy enough for you, it might be worth trying to take back your upvotes and put them back again. It might work right?

May 11, 2015

https://www.duolingo.com/Hermione1110

That may prove challenging. However, I am a very generous upvoter (grade inflation, I suppose), and I dispense upvotes liberally. Perhaps others may wish to do the same, at least for the next several days.

May 11, 2015

https://www.duolingo.com/languagelover0

True, I like to pass out up votes to people who are trying hard.

May 11, 2015

https://www.duolingo.com/AnjaMostertman

Ah, I spent so much time on translations the last couple of days, checking other people's texts and translating my own and now it's still not working for me:-(

May 12, 2015

https://www.duolingo.com/.tortue

If you do want to do this tedious thing, I trust you to try with a few samples first to ensure that it works :-)

May 11, 2015

https://www.duolingo.com/Ifphigenia

I think we can all try to upvote where possible but I don't think we'll be able to find every article or even worse every sentence that was done over the weekend ... However, if there is anything we know about for sure we can try ...... The problem may be that although the upvotes didn't register with the server, they are on the article page itself .... so we may find we can't re-upvote, if you follow my drift.

May 11, 2015

https://www.duolingo.com/letra_a

Fiiiixed!

May 11, 2015

https://www.duolingo.com/languagelover0

Doing a happy dance!

May 11, 2015

https://www.duolingo.com/letra_a

:DD kind of! (Me, too)

May 11, 2015

https://www.duolingo.com/languagelover0

rushes to do some immersion

May 11, 2015

https://www.duolingo.com/Ifphigenia

Laughing Hysterically :-)))))))))))

May 11, 2015

https://www.duolingo.com/letra_a

:(( Not for me, lots of things outside Duo are waiting for me to be done...I have spent all my time going through the news about the votes problem :)))) Buuut, I will try a bit later. Have a great Duo evening!

May 11, 2015

https://www.duolingo.com/Ifphigenia

You too Ana, have a good evening :-))

May 11, 2015

https://www.duolingo.com/SrXtremeSN

How i can report somebody?

May 12, 2015

https://www.duolingo.com/Ifphigenia

I'm sorry that you are having problems, there is a "help" button at the bottom of your home page, if it's serious use that and tell 2 moderators. However, if it is something minor, you can just block the person concerned by clicking on the grey wheel at the top right near their name. ........

If you have any other problems, this is not the right place to ask for help, not because, I or anyone else is unwilling to help you but this stream was set up for a specific purpose, now completed and is not being monitored..... I only saw your comment by accident. You are better to either post a question in discussions (if it is language related or like this, refers to abuse), otherwise, you are welcome to contact me on my stream and if I can help, I will but I am no expert.

I hope your diffculty is soon solved but try not to take things personally and walk away from trouble whenever you can. Most important of all, enjoy your learning and have fun.

Good luck and very best wishes Gena :-)

May 12, 2015

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