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https://www.duolingo.com/profile/Ifphigenia

Upvotes not being registered in immersion. Collated stream.

It is clear that there is a widespread problem with immersion upvotes not being registered and consequently tier levels are remaining static. There are two posts currently running concurrently and this is an attempt to collate both posts and their contributors with a view to sending a group report with this link to Duo, rather than all the sporadic individual reports many of us have already made. The links to the two existing streams are:

https://www.duolingo.com/comment/8548892 ..... posted by metrowestjp

https://www.duolingo.com/comment/8550572 ...... posted by languagelover0

The people who have so far responded to those two posts, stating they have a problem are (in no particular order)

languagelover0

metrowestjp

royalhalo

Splushkin

Macjory

Hermione1110

Potatosage

EranuUvavu

VstarTraveller

ettelewen

sanlee

EnigmaticTiger

anebz

JustALittleTest

quantifier

BackpackingSp

Lexi_Paloma

Gaga986

Soybeba

Ifphigenia

There may be others but this was current at the time of writing. I stress, these are just the people who responded to the other two posts, there are undoubtedly many others affected.

If you know of anybody else who has this problem will you please direct them to this post to add their names below.

Please, will you also (irony of ironies) upvote this article so that it gets the widest possible audience and thus (I hope) a more accurate idea of how many people are involved.

Thank you to everyone who is helping and particular thanks to metrowestjp and Languagelover0 for the original posts which highlighted the extent of the problem.

Newly reported :

AnaLago5

Erreqs

jaye16

firecatstef

lingo99

Baymax13

spelaus

Dcarl1

josepmoli

poisonsilvy

asawp

AnaArias19

BurkeTerry

johnlvs2run

Catygr

majorzap

UPDATE > THE PROBLEM IS NOW SOLVED > THANKS DUO TEAM FOR RESPONDING SO QUICKLY >

Unfortunately, the lost votes are still lost but the system should now be functioning normally. Many thanks to everyone who worked together to ensure the Duo team had as much information as possible to help track the problem down and to the Duo team themselves who fixed the glitch..

THIS STREAM IS NOW CLOSED > THANK YOU EVERYBODY :-)

May 11, 2015

85 Comments


https://www.duolingo.com/profile/mstreeter

This is fixed now, sorry for the inconvenience.

Unfortunately we can't easily restore the upvotes that were not counted over the weekend, but new votes will be processed as usual.


https://www.duolingo.com/profile/Ifphigenia

Thank you for your response.

It does seem a huge pity that the upvotes can't be restored as a lot of people do the majority of their work at weekends. I personally have worked on at least 2 articles which are now completed plus several others which being longer are still in progress and I estimate from what I know from my language partners that I may have lost about 30 to 40 upvotes at a conservative estimate ... all of which would have affected my tier level. and I make no claim to being unique in that regard.

However, at least things should be working normally again and I'm sure I speak for a lot of people when I say that is a huge relief.

Thank you again for responding to the problem so quickly once you realised it was happening.

Best wishes, Gena.:-)


https://www.duolingo.com/profile/johnlvs2run

I agree, but shouldn't we test the upvotes before declaring this remedied, i.e. the flash cards were declared to update but still don't.


https://www.duolingo.com/profile/Ifphigenia

Have just been doing some French and "touch wood" I think it is working ... but if it starts again we'll repeat today's exercise and bring it to Duo's attention as quickly as possible. Thanks for helping :-))


https://www.duolingo.com/profile/languagelover0

I think that the idiom you wanted was "knock on wood" ;)


https://www.duolingo.com/profile/Ifphigenia

No, in BE we touch wood ... I take it you knock on it in AE ... and in Italian they touch iron ... :-)) ..but whether we touched it or knocked on it ... it seems to have worked :-))


https://www.duolingo.com/profile/VStarTraveler

Thanks for fixing it!


https://www.duolingo.com/profile/letra_a

Thanks a lot for your quick response to the issue. :)


https://www.duolingo.com/profile/languagelover0

I confirm that this is happening to me. What is Duolingo coming to?


https://www.duolingo.com/profile/Ifphigenia

Good question!


https://www.duolingo.com/profile/VStarTraveler

Yes, I'm affected, as is user firecatstef.


https://www.duolingo.com/profile/Ifphigenia

Thanks, I'll add firecatstef above but if you could mention the post to him/her, it would help if we had a comment here too. Many thanks:-)


https://www.duolingo.com/profile/asawp

My upvotes aren't registering :(


https://www.duolingo.com/profile/AnaArias19

I'm also affected.


https://www.duolingo.com/profile/spelaeus

Following this discussion a very small experiment has been conducted by languagelover0 and myself. Upvotes were made to some of my translations: of approx 50 votes said to have been made, 15 made it through in a period of about an hour. Not sure what conclusions to draw.... not a total blockage but a narrowing of the pipeline?


https://www.duolingo.com/profile/letter_s

Yes, I made a similar test, but not as extensive to a few of my translation partners, however no votes were recorded.


https://www.duolingo.com/profile/Ifphigenia

Thanks for doing that. Just to let you know also that bchan has replied on one of the other threads and I have provided the link to this one with the collated list. There obviously is a problem ... not thank goodness an A/B test (at least that's what it looks like) so maybe we might get some more information soon.


https://www.duolingo.com/profile/Ifphigenia

Thank you to everyone who contributed to this discussion, with particular reference to Languagelover0 and metrowestjp who brought the extent of the problem to attention in the first place. ....... Gena :-))


https://www.duolingo.com/profile/Soybeba

Hola. Yo también tengo el mismo problema.


https://www.duolingo.com/profile/letter_s

Yes, I am affected


https://www.duolingo.com/profile/Hermione1110

I have been affected as well.


https://www.duolingo.com/profile/ettelewen

affected, yup (one "e" is missing in my username on the list) :)


https://www.duolingo.com/profile/Ifphigenia

Sorry about that, I am on my way to fix it now. ....edit .. now done :-)


https://www.duolingo.com/profile/letra_a

Me too. As far as I know, I am frozen at 31 positive votes / 0 negative votes since last saturday. I know for certain that at least one person has vote me up (Sanlee). I do Inmersion in several languages: no changes have been registered in none of them since that date.


https://www.duolingo.com/profile/Ifphigenia

I'll add you at the top as well Ana ... thanks for responding.


https://www.duolingo.com/profile/letra_a

Thanks a lot, Gena! :)


https://www.duolingo.com/profile/Ifphigenia

Not just me, metrowestjp and Languagelover0 take a lot of the credit, as does royalhalo but Thanks anyway :-))


https://www.duolingo.com/profile/Ifphigenia

I am affected


https://www.duolingo.com/profile/Splushkin

I'm definitely affected


https://www.duolingo.com/profile/lingo99

Yes, I am also affected.


https://www.duolingo.com/profile/anebz

I'm affected as well


https://www.duolingo.com/profile/ThEAnOrAK

I also am experiencing this problem I have been stuck at 88 up votes in Spanish immersion ( I am Tier 9) for about 3 weeks, I wonder why? :(


https://www.duolingo.com/profile/languagelover0

How can that be? I have seen you around, and up voted you whenever possible.


https://www.duolingo.com/profile/Ifphigenia

That's what we're hoping to find out :-)


https://www.duolingo.com/profile/spelaeus

I am new to Duolingo, and am still figuring it out. I have noticed that 'upvotes' seem to be very erratic and mine have not moved for several days despite my translating each day. However, I have also noted from this correspondence that a certain amount of 'mutuality' is sometimes involved (someone reported sending their friend 40 votes) so maybe I am just not yet wise to the game.


https://www.duolingo.com/profile/languagelover0

It could be that you have been affected by this new problem.


https://www.duolingo.com/profile/MetroWestJP

Most definitely affected. In the past four days I've translated several hundred sentences (394 in the past two days) but my upvotes have only increased by 3 every other day (no change in downvotes). Hopefully one of us will hear back from DuoLingo soon to set our expectations on when there might be a resolution to this problem.


https://www.duolingo.com/profile/johnlvs2run

I'm pretty sure this has affected me, as I was getting upvotes every day, then didn't get any for more than two weeks, then only a couple, despite increasing the amount of translations.


[deactivated user]

    Don't close the stream! My upvotes are still not being registered:-( I can see that new people have looked at my articles and upvoted my sentences, but I still don't get anymore upvotes..


    https://www.duolingo.com/profile/Ifphigenia

    Hi Anja, I think I know what might be causing that .... I just looked again and you are at level 2 whilst I am at level 1 ..... I didn't realise that before, so my upvotes won't be registering because only somebody of the same tier level or higher can have their upvotes counted. ........ Check the tier levels of the other people who have looked at your work. ..... I hope you'll find that's all it is because I know that both my French and Italian votes are being counted and I am told by friends doing those languages that Spanish and Portuguese are functioning normally. ......... If that's not the problem, write to me on my stream and we'll try between us to find out whether this is an isolated problem or not by checking with other German learners. ..... Fingers crossed that's all it is though. Keep in touch :-))


    [deactivated user]

      Ah, that is probably the problem then, thanks for you help!


      [deactivated user]

        Yes, someone else just upvoted me and it worked.. Thanks again for clearing that up!


        https://www.duolingo.com/profile/Dcarl1

        Affected, I believe. Could this be a really bad A/B test?


        https://www.duolingo.com/profile/Ifphigenia

        I hope not but some of the recent ones have been so demotivating it's hard to be sure !


        https://www.duolingo.com/profile/poisonsilvy

        I cannot say if I'm affected as no one can upote for me, but all my (numerous) upvotes haven't been registred, except for one person. Moreover two friends have suddenly disappeared from my list and I receive wrong notification from DL about sentences supposed to be edited, but they are mine. I think I will wait before continuing to upvote.


        https://www.duolingo.com/profile/Ifphigenia

        Same problem from the opposite end. Thanks for commenting :-))


        https://www.duolingo.com/profile/languagelover0

        I hate a bunch of the new A/B tests. Granted, some are ok, but others are truly unbelievably bad.


        https://www.duolingo.com/profile/Ifphigenia

        Well, I don't think anybody is going to best pleased if this turns out to be one .... I think it would have to be reckoned a failure if that's the case.


        https://www.duolingo.com/profile/languagelover0

        But so many people have already petitioned against losing streak lingots, and it STILL REMAINS. I know, I think I am in the test group.


        https://www.duolingo.com/profile/Ifphigenia

        I don't mean it would stop Duo from carrying on regardless but I still think that by every rational measure it would be a failure ... ditto the lingot farago.


        https://www.duolingo.com/profile/Ifphigenia

        See bchans response in metrowestjp's stream ... it seems there is a problem not an A/B test. I provided the link to here so hopefully, we might find out more before too long. :-)


        https://www.duolingo.com/profile/vinofreddo

        It seems very unlikely to me that this is an A/B test - I couldn't imagine why they would do this in the first place, but I'd think the upvote bar would be removed altogether for the group involved. Also, I just read through the list of A/B tests in the sourcecode and I didn't see anything that seemed to refer to this.


        https://www.duolingo.com/profile/Ifphigenia

        Thanks sheldolina, it seems clear now that it is a problem as bchan has replied on metrowestjp's post that it is being looked into there. I have provided this link in case it makes it easier to track the problem from a bigger sample.

        May I ask if you have been affected and if so, do you wish to be added to the above list.

        Many thanks, for checking out the source codes ...I wouldn't know where to start. :-))


        https://www.duolingo.com/profile/vinofreddo

        You're welcome :) I don't know whether or not I have been affected, I don't do that much immersion in the first place and this week I can't do immersion at all because of a competition I'm in.


        https://www.duolingo.com/profile/Ifphigenia

        Ok, well, let's hope it gets sorted before you do use it again ... your competition may have saved you a lot of frustration ! ...good luck with it anyway ... I'm definitely on your side, if only because you are always helping other people :-))


        https://www.duolingo.com/profile/Splendidiorvitro

        I also believe that I've been affected.


        https://www.duolingo.com/profile/firecatstef

        This is happening to me.


        https://www.duolingo.com/profile/.tortue

        Now that the issue is supposed to have been fixed, people who are in a position to give upvotes to others, if it is easy enough for you, it might be worth trying to take back your upvotes and put them back again. It might work right?


        https://www.duolingo.com/profile/Hermione1110

        That may prove challenging. However, I am a very generous upvoter (grade inflation, I suppose), and I dispense upvotes liberally. Perhaps others may wish to do the same, at least for the next several days.


        https://www.duolingo.com/profile/languagelover0

        True, I like to pass out up votes to people who are trying hard.


        [deactivated user]

          Ah, I spent so much time on translations the last couple of days, checking other people's texts and translating my own and now it's still not working for me:-(


          https://www.duolingo.com/profile/.tortue

          If you do want to do this tedious thing, I trust you to try with a few samples first to ensure that it works :-)


          https://www.duolingo.com/profile/Ifphigenia

          I think we can all try to upvote where possible but I don't think we'll be able to find every article or even worse every sentence that was done over the weekend ... However, if there is anything we know about for sure we can try ...... The problem may be that although the upvotes didn't register with the server, they are on the article page itself .... so we may find we can't re-upvote, if you follow my drift.


          https://www.duolingo.com/profile/languagelover0

          Doing a happy dance!


          https://www.duolingo.com/profile/letra_a

          :DD kind of! (Me, too)


          https://www.duolingo.com/profile/languagelover0

          rushes to do some immersion


          https://www.duolingo.com/profile/Ifphigenia

          Laughing Hysterically :-)))))))))))


          https://www.duolingo.com/profile/letra_a

          :(( Not for me, lots of things outside Duo are waiting for me to be done...I have spent all my time going through the news about the votes problem :)))) Buuut, I will try a bit later. Have a great Duo evening!


          https://www.duolingo.com/profile/Ifphigenia

          You too Ana, have a good evening :-))


          https://www.duolingo.com/profile/SrXtremeSN

          How i can report somebody?


          https://www.duolingo.com/profile/Ifphigenia

          I'm sorry that you are having problems, there is a "help" button at the bottom of your home page, if it's serious use that and tell 2 moderators. However, if it is something minor, you can just block the person concerned by clicking on the grey wheel at the top right near their name. ........

          If you have any other problems, this is not the right place to ask for help, not because, I or anyone else is unwilling to help you but this stream was set up for a specific purpose, now completed and is not being monitored..... I only saw your comment by accident. You are better to either post a question in discussions (if it is language related or like this, refers to abuse), otherwise, you are welcome to contact me on my stream and if I can help, I will but I am no expert.

          I hope your diffculty is soon solved but try not to take things personally and walk away from trouble whenever you can. Most important of all, enjoy your learning and have fun.

          Good luck and very best wishes Gena :-)

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