https://www.duolingo.com/profile/coldasice26

Lost my streak freeze without missing a day

I lost my streak freeze without missing one day. Please all be aware, I never miss a day but always keep the streak freeze equipped but now I lost it somehow. Is this an error or has something changed on the website?

May 17, 2015

6 Comments

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https://www.duolingo.com/profile/jrikhal

Looks like a temporary bug on the display (on your side) because I still see your 465-days streak.

May 17, 2015

https://www.duolingo.com/profile/coldasice26

I lost the streak freeze from the lingot store not my streak. I have purchased it several months ago and never used it but today I saw I wasn't equipped with the streak freeze anymore. I never missed a day but I always keep it as an insurance....as everybody does, so it is important it is there and working properly...

May 17, 2015

https://www.duolingo.com/profile/jrikhal

Sorry my mistake, my misreading. Has to be a bug indeed.

Just to check: did you setup a daily goal?

May 17, 2015

https://www.duolingo.com/profile/Matko85

Today I lost my streak. I was so sure that i bought streek freeze and it wasnt there. Is there a way to check if i already used it or if it just disappered? Can i ask admin to restore my streak?

May 18, 2015

https://www.duolingo.com/profile/jrikhal

You can always mail Duo staff: button at the bottom of this page.

May 18, 2015

https://www.duolingo.com/profile/Matko85

thanks for info

May 18, 2015
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