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- Topic: Troubleshooting >
- I logged out and lost all my …
I logged out and lost all my progress and lingots. Am I never supposed to log out?
12 Comments
139
Why do you have a history of only two days? It seemes that you have restarted from zero. And you did a placement test to level 5.
161
That's really odd, that Louis can see your progress, but you can't! I'm going to see if I can see it.
161
make a post under 'troubleshooting' and wait for a response: that's all I can think of. although I suspect you'll be waiting a long time. . . .
161
I assume you logged back in? Try closing your browser, then reopening it and log back in. It's hard to believe that Duolingo would take logging out as a decision to leave forever!
429
Please don't be insulted, but are you sure that you logged back in to your existing account? Maybe you accidentally created a new account. Otherwise I can't think of any reason why you'd lose your progress. I log in and out all the time.
Accidentally logged off, forgot my password, had to reset it. Once I logged on, all the progress for German, Portuguese, Spanish, French, Italian, Japanese is gone. I did noticed that my profile picture was different so it means I have two accounts. I'm only interested in the account with the most progress. My 325 streak is gone!!! Help me bitte.