https://www.duolingo.com/profile/paulaha88

Is there a list of active moderators anywhere?

The guidelines say to report certain types of abuse to two moderators. But they don't say who the moderators are! They keep changing. How can I know which moderators are active at the moment?

I don't have any problems at the moment. But when I have in the past, I haven't known who to contact. It sure would be nice if there was a sticky with a list of active moderators, so if you needed one in a hurry, you could find them.

June 19, 2015

27 Comments


https://www.duolingo.com/profile/paulaha88

Does anyone else see this as a serious oversight? I'm imagining an inexperienced user who is getting serious harassment. She goes to the guidelines which tell her,

<h1>Report it to a moderator, but good luck finding one!</h1>

Obviously a newby won't know to follow some Byzantine trail, especially if she's distressed. Would it really be too hard, in the sticky that has the Wiki and the FAQ, https://www.duolingo.com/comment/8000024 , to include a list of the current moderators, and keep it updated?

Please consider upvoting this thread, if you think it needs attention from TPTB.

June 19, 2015

https://www.duolingo.com/profile/BastouXII

How about a "report abuse" button below each comment that would automatically send a message to an active mod, so we don't have to keep up, and they don't have to update the list each time something moves?

June 19, 2015

https://www.duolingo.com/profile/annika_a

I like this, and another forum I'm on uses it.

It might be considered too easy to abuse (by all those en masse downvoters...). But noting which user does the reporting, and setting a punishment for abusing it, should avoid that.

June 19, 2015

https://www.duolingo.com/profile/BastouXII

We could ask any of these other forums' moderators how they handle the abusers of "abuse buttons" (But who will police the police? ;-)).

June 22, 2015

https://www.duolingo.com/profile/annika_a

I had this very problem for the first time today! Any notion of which time zone these volunteers are based in would also be useful, since requesting someone's assistance at 3AM their time might not lead to much.

June 19, 2015

https://www.duolingo.com/profile/DetErMinNavn

Yes, there absolutely is! It is unofficial, but here is the list.

June 19, 2015

https://www.duolingo.com/profile/JoThelan

Is there a way to get this stickied? I still have to put my thinking cap on when I need to find a moderator, and I've been using the site for about 10 months. I have started going to the Incubator, but just figuring out where that is can take some time.

June 19, 2015

https://www.duolingo.com/profile/DetErMinNavn

The only thing I can think of is to contact Duolingo and ask them to.

June 19, 2015

https://www.duolingo.com/profile/JoThelan

Yes, but contact them how? My experiences with the help desk email haven't been too helpful, nor does this seem like the kind of request to send to the abuse email.

June 19, 2015

https://www.duolingo.com/profile/BastouXII

Don't forum moderators have this privilege? It seems highly ironic that one would wonder how to sticky a list of moderators who are the ones who can sticky discussions ;-).

June 22, 2015

https://www.duolingo.com/profile/thraenthraen

Usagi linked me this imperfect list when I asked them for one the other day.

June 19, 2015

https://www.duolingo.com/profile/jgstcd

This isn't an answer to you question, but in the past I've emailed abuse@duolingo.com to report abusive posting. It's not an ideal solution, but it's probably better than posting to the stream of someone who may not even log in for several days.

June 19, 2015

https://www.duolingo.com/profile/Dessamator

You can have a look at the incubator. Incubator moderators are generally almost always forum moderators too.

Contacting any moderator should be enough because they can report the abuse to staff, or find their "superiors" and report to them. Generally speaking, we don't really need to know who global moderators are.

P.S. I'm not sure which guidelines list two kind of moderators, link?

June 19, 2015

https://www.duolingo.com/profile/paulaha88

Bureaucrat: "But look, you found the notice didn't you?"
Arthur Dent: "Yes, yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard.'"
-Hitchhiker's Guide to the Galaxy.

June 19, 2015

https://www.duolingo.com/profile/Dessamator

Well, as I always say. Moderators are like spies, making the easily discoverable would be like revealing area 51.

June 19, 2015

https://www.duolingo.com/profile/Traewayy

Nope. Ask and maybe they can look into that. All I know is the moderator

https://www.duolingo.com/AlexisLinguist

She is really helpful as a matter of fact.

June 19, 2015

https://www.duolingo.com/profile/JoThelan

Alexis is no longer a moderator.

June 19, 2015

https://www.duolingo.com/profile/Traewayy

Wow. I haven't been on for like 3 months, thanks for putting me up to speed.

June 19, 2015

https://www.duolingo.com/profile/annika_a

You also did a good job of proving paulaha88's point! :-)

June 19, 2015

https://www.duolingo.com/profile/Traewayy

thanks.

June 19, 2015

https://www.duolingo.com/profile/JoThelan

No problem! It can be hard to keep up with all the comings and goings here!

June 19, 2015

https://www.duolingo.com/profile/Traewayy

Yep. ;)

June 19, 2015

https://www.duolingo.com/profile/sheldolina

Alexis hasn't been a moderator for a while now, and at the moment she's barely an active user.

June 19, 2015

https://www.duolingo.com/profile/Traewayy

Thanks.

June 19, 2015

https://www.duolingo.com/profile/jweltin

I was thinking the same thing! Needed a moderator yesterday ,but I couldn't find one.

June 19, 2015

https://www.duolingo.com/profile/Traewayy

Also a lot of the people who post stickies are moderators. Look at the popular tab in the discussion stream.

June 19, 2015

https://www.duolingo.com/profile/Traewayy

And people with green outlines around there pictures are moderators too.

June 19, 2015
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