Student's not showing in classroom?
I'm having an issue where the dashboard overview is showing students in my classroom, but when I click on the classroom, no students are listed. I've tried deleting and re-adding the student, which hasn't worked. I've also tried creating a second classroom; clicking "All Students" brings up the 'limbo' students and allows me to transfer them between classrooms, however they still don't show up in either classroom. Help? Suggestions?
Hi there, I think this may have something to do with the classroom's language - we will fix this soon, but right now the dashboard may be hiding students if they are learning a different language from the one you set as the classroom's language. Can you try the following for me? Go to the classroom with your "limbo" students, and click "Settings" in the menu. In the popup window, choose "No specific language" (see screenshot) - this should show all of your students regardless of the language they are learning.
Do let me know if this works for you, and sorry about the confusing experience!