https://www.duolingo.com/french_kisses

Certificate Test Failed

I ordered the German Certificate test in the Store the other day. For some reason the test would not load and now I am 25 lingots poorer and have no certificate (or gotten a chance to take it for a spin). It possibly has something to do with the Firefox Add-on NoScript. However, I have had no other problems with DuoLingo┬┤s functionality so far.

October 15, 2013

3 Comments


https://www.duolingo.com/kristinemc

Hey french_kisses- Sorry about that. I refunded you 25 lingots. This is happening because a pop up blocker is activated in your browser. Since you're using Firefox follow these instructions to disable the blocker: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting. If you're using Safari disable the blocker by following these instructions: http://support.apple.com/kb/PH11946. If you're on Chrome follow these instructions: https://support.google.com/chrome/answer/95472?hl=en. And if you have any issues let us know.

October 16, 2013

https://www.duolingo.com/0liwia

Hi kristinemc, same thing just happened to me !! I am using internet explorer though, on Windows 8 which may have blocked the pop-ups too :'( I'm sad because I don't have enough lingots left now to take the test ! Could you please do something for me as well? (provided you can check in my log history that I did try to buy a certificate) I'll know better next time and do the test using chrome...

October 16, 2013

https://www.duolingo.com/french_kisses

It worked now. Thanks for the help and service.

October 16, 2013
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