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https://www.duolingo.com/leawillis

Frustrated!!!

I am completely frustrated with Duolingo. I was using it quite successfully on my iPad Mini. It recognized me and kept track of my progress. For some strange reason it went haywire and opted me out forcing me to start over. I want to get back to where I was in the program and continue. When logging in on the MacBook Pro (now), the program calls me by my wife's name. She was also using the program at one time, but we had trouble having two separate accounts. Our email is , my name is David Willis, hers is Lea Willis. Please help!

3 years ago

4 Comments


https://www.duolingo.com/Karpathian
Karpathian
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It would appear you are simply logged in to your wife's account since you have posted this thread as leawillis.

Click on leawillis next to the spanish flag in the blue bar at the top of the page then log out. Then put in your own credentials.

3 years ago

https://www.duolingo.com/MrMultilingual5
MrMultilingual5
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¡Hi - Hola! Here's a link of the Duolingo Help Center, You can send your problems here. Link → https://support.duolingo.com/hc/en-us I hope this help you. Regards, Mr.Multilingual.

3 years ago

https://www.duolingo.com/Ilmarien
Ilmarien
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I'd wipe your cache and start over. Sometimes log-ins get mixed up on sites (it happened to me once elsewhere), and the only way I know of to handle it is to wipe all the log-in information from the computer's memory.

3 years ago

https://www.duolingo.com/Teenage_Polyglot

For some strange reason it went haywire and opted me out forcing me to start over. I want to get back to where I was in the program and continue.

Do you remember your login details (username/email and password? If so, you should be able to log back in on your account, or if you forgot your password, there should be an option to check that and have it send your an email to reset your password.

Also, you can just start a new account , and use the "test out" feature to quickly get back to where you were.

When logging in on the MacBook Pro (now), the program calls me by my wife's name. She was also using the program at one time, but we had trouble having two separate accounts

Look for an option on the app to log out. That should bring you to a screen for you to sign in.

Hope this made sense! Happy learning!

3 years ago