Problems with Exam

[mirriel]

I bought the exam in the store, but nothing happened.

[Pintitu]

It's most likely caused by a pop up blocker in your browser. It should work if you tell your browser to make an exception for Duolingo.

Firefox
https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

Safari
http://support.apple.com/kb/PH11946

Chrome
https://support.google.com/chrome/answer/95472?hl=en

http://www.duolingo.com/comment/962246

[mirriel]

I'd be happy to try that, but I'd like my lingots back :(

[kristinemc]

I'm going to reimburse you the 25 lingots mirriel! Check your account in a few. They will be back in there :)

[mirriel]

They're back. Thanks! :)

[tatou]

mirriel, were you able to retake the exam after disabling your popup blocker? We're trying to get to the bottom of this...

[mirriel]

Yes, when I disabled the blocker and bought another exam it worked OK :)

[Pintitu]

The Certificate test failed to start for me more than a week ago (don't give me lingots). I was using the website with Chrome, I got a pop up that gave me the option to cancel but went straight to the "Home page" after clicking "ok" and nothing happened.

After having made an exception to allow pop ups for Duolingo I've been able to take the Certificate test.

[judymdd]

Don't you get to see the correct answers after you take the exam.?

[mirriel]

Unfortunately no

[judymdd]

Thanks for answering.